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End of Tenancy Check-outs...


What is a Check-out Inspection?...

A Check-out inspection is the final condition report on a property at the end of the Tenancy. This would be a detailed report which would highlight any damage or dilapidations at the property that have occurred since the commencement of the original Tenancy. The purpose is to ensure that the property is returned in a similar condition, save for acceptable wear and tear as when the tenancy agreement started and is compared to the opening Inventory. Should there be any discrepancies, such as damage to areas of the property or perhaps cleaning that hasn’t been done, then this cost would usually be charged to the tenant and deducted from the deposit. The Tenant is liable for any damage or repairs but you cannot expect any betterment, for example if the tenant damaged a small 24” television, a Landlord can’t expect this to replace with a top of the range 60” TV costing perhaps four times the value of the original item.

What can be Charged for?...

The tenant would usually be responsible for any contractual obligations at the end of the Tenancy, such as cleaning, or carpet cleaning and ensuring that the property is in a similar condition to when he or she moved in. There are many guidelines issued on deductions from the main deposit schemes, however a Landlord would normally expect:

  • The property to be left clean and tidy (if the property was professionally cleaned before the tenancy, then this is the standard we would expect on termination)
  • Carpets to be professionally cleaned if this was a) done before the commencement of the tenancy and b) a contractual clause within the tenancy
  • Any marks to the wall to be painted
  • Any holes made (shelves or hangers) to be made good and repainted
  • Any missing items to be replaced with similar
  • A contribution towards the cost of any damage to items, in accordance to their expected life span. For example, if a carpet was badly burnt with iron burns and would cost say £400 to replace, you could not charge the Tenant the full £400 unless the carpet was brand new on the commencement of the Tenancy. If the carpet was say 4 years old prior to the Tenancy and the carpet had an expected life of 10 years, then you would look to charge the Tenant 6/10ths of the replacement cost. 

What Happens once the Checkout Inspection has Been Done?...

Once inspected, the Property Inspector would type up a complete report, detailing any discrepancies and also include supporting photographs. Re-instatement costs would be listed in the report and a statement of account would be sent to the statement to either accept or disagree with. If the Tenant doesn’t accept any proposed deductions, then they have a right to take the dispute to the Deposit Resolution service who provide an arbitration service and would have a final say as to what costs can or can’t be deducted. We always advise Landlords to try and resolve matters with the Tenant without the need for Arbitration as sometimes this process can take several months to complete.