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Lettings Direct - Letting Agents, Property Management Specialists and Buy to Let Experts.

Southampton Lettings with Lettings Direct 

Tenant Insurance

Tenant Insurance

Read about Tenant Insurance Policies and check if your covered

Guaranteed Rent from Lettings Direct
Landlord Insurance

Landlord Insurance

More information on all types of Landlord Insurance


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Tenancy Agreements

Tenancy Agreements

Find out more about Tenancy Agreements


Fully Managed Service

Fully Managed Service

Our complete Lettings service - designed for the busy Landlord

Guaranteed Rent

What is our Rent Collection Service?...Chose the right Letting Agent


 The fundamental importance of letting your property is to ensure that the tenant pays rent on time. In such testing times and variable demands of tenants and housing legislation, it is very easy to lose focus on rent collection for smooth cash in-flows.

Lettings Direct offers Landlords personal account managers who will directly liaise with both the tenant and yourself. We will chase up the tenant for any rent arrears and shall also assist you in serving notices in case of non-payment of rents. Your rent will be paid into your account usually within a 5 working days of receipt from the tenant and a statement will be sent to you.

In addition, we offer rent and legal expenses insurance to landlords who want complete peace of mind even if the tenant fails to pay rent.

What is Included in the Rent Collection Service?...

1.  Marketing your Property...

After valuation and signing the terms and conditions, we will visit your property to marketing photos and collect valuable information to compile property details that attract the attention of potential home seekers. We will usually erect a “To Let” board outside your property to increase visibility. Your property details will be uploaded to major internet property portals for exposure to the masses. We will also promote your property through our own website, email and other available media resources.

2.  Selecting the Right Tenant...

A member of our Lettings team will always accompany prospective tenants to show your property. This gives us an opportunity to match their needs and requirements to your specifications. Once we identify the right tenant suitable for your property, we will notify you via phone/email. We will provide adequate information about the tenant(s) so that you can decide whether to accept the offer or not.

3.  Accepting an Offer...

Once you accept the offer, we will collect a holding deposit from the tenant and place your property “Under Offer”. We will conduct a tenant background and credit check on your behalf. We will also collect bank statements and identity proofs for record.  We could even setup a meeting between the tenant(s) and yourself, which gives both parties an opportunity to discuss any nitty-gritty about the property and its belongings. Your decision to accept the tenant will be final and binding.

4.  Drawing the Tenancy Agreement...

Your acceptance is our go-ahead to draw up a tenancy agreement, which explains the tenants, agents and landlords obligations and any additional clauses as discussed. We will collect a security deposit and one month rent in advance before signing the tenancy agreement.

5.  Checking in the Tenants and Tenant Liaison...

The keys to your property will be released to the tenant on moving-in day. As per your instructions we will carry out a full inventory check, note meter readings and notify utility suppliers of the new tenancy. We will also inform the council (at no cost) to initiate council taxes in the tenants’ name.  The security deposit will be kept in a government approved tenant deposit protection scheme.  Your property manager will be the focal point in negotiations between the tenant and landlord. He or she will monitor problems and ensure their swift resolution. Liaising with all parties involved with the property and mediating in disputes is an often thankless but key role of our property manager.

6.  Collection and Transfer of Rent...

A standing order mandate between the tenant’s bank and ours will usually be setup at the time of signing the tenancy agreement. This will ensure that rents are paid on time to our account. We will calculate and deduct our fees and transfer the remainder into your account within five working days.  As and when appropriate, we will take appropriate action to chase up and then recover arrears. We will notify you when the rent due under the tenancy agreement falls in arrears by more than 5 days. If it becomes necessary to take legal action, we can provide assistance or our own solicitor to begin proceedings against the tenant.

7.  Monthly Statements...

We will provide regular statements showing rental income received, fees charged and the overall net payment to you. Payment will normally be made to you by electronic transfer direct to nominated UK bank or building society account.

8.  Tenancy Renewals and Terminations...

Subject to your instructions, we will administer any renewal of the tenancy agreement or extension of the contract. If you stay with us for long enough, we will provide regular reviews of the rental level payable on your property compared against current market conditions.  If you wish to end the tenancy at an appropriate time, then we will help with the serving of a termination notice.